We take every precaution, as always, to protect your order. However, we are not responsible for USPS delays or damages caused by weather or shipping. Please be aware of the weather in your area when your order is due to arrive, and plan accordingly. If plant is damaged upon arrival, through the United States Postal Service, please reach out to us and we will do our best to accommodate any circumstance.

Note: Proof of damaged planter or plant needs to be provided to RejuveNate - Plants & Wellness within 24 hours of receiving the product, in order for us to fully honor your request.

RejuveNate does not accept "stacking" of coupons, punch cards, sales, promos or rewards. Please note: Punch cards will still be punched at each checkout. If a customer has multiple rewards (i.e. punch card, coupon, sale, promo) only one reward can be used per transaction.

Gift Certificates can only be used for RejuveNate events if they were specifically purchased for said event. Unfortunately we will no longer be able to accept any Gift Certificates purchased in exchange for a ticketed RejuveNate event. If the Gift Certificate was specifically purchased for said event - it will be accepted. If a Gift Certificate is a general in-store Gift Certificate it will not be accepted as a form of payment for any ticketed event.

ALL DIRECT SALES ARE FINAL! No exchanges!